It was apparent very early that PrintWare were committed to their products and services.
PrintWare are not in the business of supplying a box and then pointing you to the manufacturers web site. PrintWare are expert in all aspects of their products. From initial installation, to optimal performance and the biggie – when things go wrong, PrintWare stand by their products and services.
If an issue can’t be resolved by phone, PrintWare are ready to roll their sleeves up and own the problem themselves. In a world of consumer products where it’s all about volume and moving boxes it’s becoming impossible to find genuine experts that know and research all aspects of the products and services supplied.
Over the years we have asked PrintWare for hardware solutions to incorporate into our software appliance. PrintWare have researched the requirement, identified the best solution, have become expert in all aspects of the solution, sourced a supplier and provided VRL with an ‘off the shelf’ purchasing advantage.
As a company VRL have been able to grow significantly as we haven’t needed to worry about what is the best hardware, the source, the logistics, exchange rates and warranties. If we need something we order it from PrintWare. If it breaks, then PrintWare handles warranty, replacement and obsolescence.
VRL have built a reputation supplying a market leading visitor management ‘appliance’ – a device combining our software together with the hardware and expertise provided by PrintWare, bringing a number of different technologies together – printers, scanners, touch screens, computers, tablets, software and consumables, as a single entity.
For experienced advice and a full range of label printing services, call or email us.
"Ross and the team at Printware are always very professional. Our orders are always on time, even urgent orders, they will deliver on the day. They are very reliable and their products are top of the line."
"We have been dealing with this company for quite a few years now and have never had a problem. On the contrary most of our problems have been solved with great service involving innovative solutions. The products we have purchased have lasted years, far longer than expected. Additionally, support for those products was provided long after the product was out of the market. Highly recommended company!"
"In this new World of ever changing digital technology, having a source of good advice can make a World of difference. Ross from TechWare provides a very rare combination of technical savvy with a dedication to solve problems and offer good advice not often seen today. TechWare is a company that I have no hesitation in recommending … my only concern is that I hope to continue to command his valuable time as his company grows , which it undoubtedly will."
"Our company have been ordering our labels from Printware for several years. We find they offer a fast and efficient service, and are very reliable and friendly to deal with. We would recommend them. "